How This FAQ Works for You
We've organised this page around the questions that come up most often — account setup, wallet deposits, withdrawal steps, and what to do when something doesn't look right. Each answer reflects how the platform actually works, not a generic script. When you deposit via bKash or Nagad, the amount shows in your account wallet once the transfer confirms on the wallet side.
Rocket works the same way. For withdrawals, we verify the wallet number against your registered account before releasing funds — that step protects your balance. If a game round disconnects mid-play, the round result is recorded server-side and settled automatically; you don't lose a stake to a dropped connection. Players in Dhaka and elsewhere across Bangladesh reach the lobby the same way
— through the mobile browser or the app, no difference in what's available. If your question isn't covered below, our support team is reachable via live chat directly from the lobby.
- bKash Deposits
- Nagad Transfers
- Rocket Payments
- Account Wallet
- Mobile Browser Access